Tray icons -> GPU history not working anymore from 3.1.24298 in WIN11

[kendling]

Brief description of your issue

Tray icons -> GPU history not working anymore from 3.1.24298 in WIN11

It's work fine in 3.0.7660 version.

Steps to reproduce (optional)

1. Start systeminformer.
2. Checked it in menu View->Tray icons->GPU history.
3. We can seem one logo tray icon only
4. I tried the Canary version 3.1.24333, it's SAME.

Expected behavior (optional)

No response

Actual behavior (optional)

No response

Environment (optional)

System Informer 3.1.24333.0 Release
OBJECT INFORMATION
PhObjectTypeObject: 21 objects
PhStringType: 5558 objects
PhBytesType: 0 objects
PhListType: 499 objects
PhPointerListType: 147 objects
PhHashtableType: 23 objects
PhFileStreamType: 0 objects
PhSymbolProviderType: 0 objects
PhProcessItemType: 437 objects
PhServiceItemType: 850 objects
PhNetworkItemType: 0 objects
PhModuleProviderType: 0 objects
PhModuleItemType: 0 objects
PhThreadProviderType: 0 objects
PhThreadItemType: 0 objects
PhHandleProviderType: 0 objects
PhHandleItemType: 0 objects
PhMemoryItemType: 0 objects
PhImageListItemType: 492 objects

[dmex]

Unable to find any issues or changes to GPU History. You might need to check if Windows Update installed a graphics driver update.

[kendling]

Thanks for your reply,

It's not the Windows or Driver problem.

This function is work fine in 3.0 version.

tray icon in 3.0

GPU history menu in 3.0

tray icon in 3.1

GPU history menu in 3.1

[dmex]

GPU History is unavailable because:

1. You've disabled the GPU performance counters.
2. You're not showing details for all processes. Querying GPU statistics (without GPU performance counters) requires administrator privileges.

You have two options:

• Re-enable the counters by changing EnableGpuPerformanceCounters to 1 and restart the application to resolve the issue.

or

• Run the program with administrator privileges using the Main Menu > System > Show details for all processes

[kendling]

3.1 with admin

3.0 without admin

I think it's not the options or admin privileges problem.

[dmex]

I think it's not the options or admin privileges problem.

The EnableGpuPerformanceCounters setting can only be changed from Options > Advanced tab, or by resetting application settings to defaults or by manually editing the settings file in the AppData directory.

[kendling]

Still not working.

[dmex]

If it still doesn't work then you have some sort of system issue. Resetting the graphics driver by using DDU might fix the issue, after the system reboots just re-install the graphics driver: https://www.wagnardsoft.com/content/Download-Display-Driver-Uninstaller-DDU-18089

[Vasilich]

I can reproduce it on one of my laptops witn Win10 and Intel 620 graphic card. Latest driver for Intel graphic card is installed, and I see the information about load of graphic cores (3d, decoding, encoding, etc. - 12 cores at all) in Task Manager.
But SI doesn't see any graphics devices at all (even with checked checkbox "Show hidden adapters"), and all graphic adapter features in SI are unavailable.
Can I somehow help to investigate it further?

[dmex]

@Vasilich

You have a different issue. The Windows kernel has a blocklist of Intel graphics devices and doesn't allow GPU performance counters for Intel graphics cards. You'll need to change the EnableGpuPerformanceCounters setting to zero.

[Vasilich]

Tried to set EnableGpuPerformanceCounters to 0 and restart SI - no changes, still no graphic devices are present, ang all GPU tray icons shown as (unavailable).
Does blocking of intel graphics mean that it is impossible to get information about them? And TaskManager uses other methods (not perfCounters) to show info about intel graphics?

[Nojevah]

Passing by quickly: when you have systray issues, sometimes emptying cache can help (especially if paths change):
https://www.elevenforum.com/t/reset-notification-icons-on-taskbar-system-tray-in-windows-11.247/
Sorry if it's off-topic.

[Vasilich]

@Nojevah we have problems getting the information from hardware, not showing it in tray. Information is unavailable even in options window.