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The grouped threads often repeat the original message which is hard for slow readers. It can be very hard to tell what I have read already. This is often why I lose threads or emails, and the grouping often repeats the original message so I can not tell what I have read already.
Suggestion: Make a clear distinction between new and old parts of threads, without repeating them, so the user can track what they have already read. Use headings where possible.
The subject / label/ header needs to change when issues start to get discussed so that the user can find the new topic and track what they have read.
The text was updated successfully, but these errors were encountered:
To requirement 16 C
The grouped threads often repeat the original message which is hard for slow readers. It can be very hard to tell what I have read already. This is often why I lose threads or emails, and the grouping often repeats the original message so I can not tell what I have read already.
Suggestion: Make a clear distinction between new and old parts of threads, without repeating them, so the user can track what they have already read. Use headings where possible.
The subject / label/ header needs to change when issues start to get discussed so that the user can find the new topic and track what they have read.
The text was updated successfully, but these errors were encountered: