This section provides solutions to common issues you may encounter while setting up or using Jockey. If you don't find a solution to your problem here, please join the Multimodal Minds Discord server for additional support.
Issue: The pip install -r requirements.txt
command fails.
Solution:
1. Ensure your virtual environment is activated.
2. Update pip: pip install --upgrade pip
.
3. If a specific package fails, try installing it separately and note any error messages.
Issue: Jockey can't access environment variables.
Solution:
1. Ensure the .env
file is in the root directory of the project.
2. Verify that all required variables are set.
Issue: Twelve Labs or the LLM provider rejects you API key. Solution:
- Double-check that the API key in your
.env
file is correct and complete. - Ensure there are no extra spaces or newline characters in the API key.
- Verify that your API key is active.
Issue: Error when running python3 -m jockey terminal
.
Solution:
- Ensure your virtual environment is activated.
- Verify all dependencies are installed correctly.
- Check the console output for specific error messages and address them accordingly.
Issue: Error when running python3 -m jockey server
.
Solution:
- Ensure Docker and Docker Compose are installed and running.
- Check if the 8124 port is available and not in use by other applications.
- Review the Docker logs for any specific error messages.