- Practice identifying, analyzing, diagramming, and re-engineering business processes.
- Practice using digital diagramming tools to lend credibility and clarity to process diagrams.
Complete the challenges below, as desired.
Pick two processes or activities you engage in on a daily basis. One should be the process of brushing your teeth. The other is your choice.
- For each process, write instructions in English to communicate to another human (perhaps someone unfamiliar, or even a child) the steps involved in performing that process.
- Translate one or both of your written process descriptions into process diagrams.
Identify a business process you think could be improved in terms of its effectiveness and/or efficiency. Maybe there are "pain points" involved for participants in this process, or it takes too long, or is too prone to manual error, etc.
Current State ("As-is"):
- Write a detailed and organized description of the current state process.
- Translate the written process description into a process diagram. Optionally include visual designations of the pain points.
Future State ("To-be"):
- Brainstorm ways to improve the process, and write a detailed and organized future state process description.
- Translate the written process description into a process diagram.