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EWS Callback Failed #340

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stre1026 opened this issue Mar 9, 2022 · 0 comments

stre1026 commented Mar 9, 2022

I just upgraded to Exchange 2019 and reinstalled the MHA add-in. I'm not getting an error: "EWS Callback Failed"

We are 100% on-premise .The add-in worked perfectly in our Exchange 2013 environment. Is it supported in Exchange 2019?

User Agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36 Edg/99.0.1150.36
Requirement set = 1.9
ui = new
Last Update = Sat, 11 Sep 2021 21:14:53 GMT
mhaVersion = b1330f4f
contentLanguage = en-US
displayLanguage = en-US
hostname = Outlook
hostVersion = 16.0.14931.20132
permissionLevel = 3
canUseRest = true
sufficientPermission = true
origin = https://mha.azurewebsites.net
path = /Pages/parentframe.html
API used = EWS
itemId = true
itemType = message
itemClass = IPM.Note
ERROR: Async Response
{
"value": "",
"status": "succeeded"
}
log (https://mha.azurewebsites.net/Scripts/b1330f4f/GetHeadersEWS.js:86:23)
mailbox.makeEwsRequestAsync (https://mha.azurewebsites.net/Scripts/b1330f4f/GetHeadersEWS.js:133:28)
https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8369:9
invokeResponseCallback (https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8411:7)
https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8081:7
Object.agaveResponseCallback (:1:7881)
ERROR: EWS callback failed : Failed to retrieve headers.
callbackEws (https://mha.azurewebsites.net/Scripts/b1330f4f/GetHeadersEWS.js:81:22)
mailbox.makeEwsRequestAsync (https://mha.azurewebsites.net/Scripts/b1330f4f/GetHeadersEWS.js:133:28)
https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8369:9
invokeResponseCallback (https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8411:7)
https://appsforoffice.microsoft.com/lib/1/hosted/outlook-win32-16.02.debug.js:8081:7
Object.agaveResponseCallback (:1:7881)
window.agaveHostCallback (:1:10313)
:1:8

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