Quick Unlock (Windows Hello) makes opening database slow

[mchubby]

Overview

Initial opening of database with quick unlock enabled, is slow.

Steps to Reproduce

1. Install KeepassXC 2.7.5
2. Open a kdbx safe (KDBX 4.1 but does not matter)
3. Enter passphrase to unlock
4. Prompted by the OS, either use the fingerprint reader or enter PIN to proceed

Expected Behavior

Database is open and ready for use

Actual Behavior

The UI seems busy doing something, and after about 2-5 minutes, allows entry

Context

It is not blocking : clicking cancel instead of fingerprint / PIN also works fine

Workaround: disabling "Enable database quick unlock (Touch ID / Windows Hello)" in Settings restores previous behavior (need to enter kdbx passphrase to unlock)

• Recently upgraded from v2.6.x branch
• 2.7.0 to 2.7.4 just terminated abruptly instead. Probably related to recently merged Fix crash when using Windows Hello in a Remote Desktop session #9006
• No error reported by UI (Fix several issues with Quick Unlock #9697 should help when it's completed)

KeePassXC - Version 2.7.5
Revision: 9d0537b

Qt 5.15.9
Debugging mode is disabled.

Operating system: Windows 10 Version 2009
CPU architecture: x86_64
Kernel: winnt 10.0.19045

Enabled extensions:

• Auto-Type
• Browser Integration
• SSH Agent
• KeeShare
• YubiKey
• Quick Unlock

Cryptographic libraries:

• Botan 2.19.3

[droidmonkey]

This isn't a problem for anyone else so this must be related to something specific to your computer and windows hello. Recommend removing windows hello access entirely from your computer and re-registering it. There is nothing we would do to be able to solve this as it's not on our side.

[mchubby]

Feedback: Thanks, removing and registering the Windows Hello methods again did the trick.