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Duplicate App shortcut home screen icon added in some Android models only #11

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ShemrickFlannigan opened this issue Jul 15, 2017 · 1 comment

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@ShemrickFlannigan
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ShemrickFlannigan commented Jul 15, 2017

ISSUE
A duplicate shortcut home screen icon is added when the user clears the Android storage cache for that app

OS
Android only

ROOT CAUSE
Clearing the app cache in the storage setting in Android removes the database schema which stores the data that the app shortcut icon had previously been installed

Issue is not consistent across all Android devices

SOLUTION
For Android only, remove the current home screen shortcut app icon before installing a new one:
http://viralpatel.net/blogs/android-install-uninstall-shortcut-example/

@dembowski
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We can consistently replicate this issue on Android devices across different OS versions by clearing the app cache.

We'd like to request that the Android code remove the current home screen shortcut app icon before installing a new one

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