NoClassDefFoundError:

[gopal-fp]

I'm keep on getting following error in lot of my user's devices recently

java.lang.NoClassDefFoundError:
at com.freshdesk.mobihelp.receiver.ConnectivityReceiver.onReceive (ConnectivityReceiver.java)
at android.app.ActivityThread.handleReceiver (ActivityThread.java:2743)
at android.app.ActivityThread.access$1800 (ActivityThread.java:157)
at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1433)
at android.os.Handler.dispatchMessage (Handler.java:102)
at android.os.Looper.loop (Looper.java:148)
at android.app.ActivityThread.main (ActivityThread.java:5551)
at java.lang.reflect.Method.invoke (Method.java)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run (ZygoteInit.java:730)
at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:620)

Any idea..?

[tryprasannan]

@gopal-fp Can you share more information on what device, what OS version and when(app launch/specific screen launch) this is happening for us to understand this better?

Note: This product has been deprecated (as we've launched a new product replacing Mobihelp) and official support is no longer available. We'll try to help you on a best effort basis.

[gopal-fp]

@tryprasannan Hi its mostly in LGE (LG K8, G4) and few samsung devices and that too in Android 6 .