Connection problem with home assistant

[eric97500]

Hello, when I enter my login from my Livebox 7 I get error messages,

Logs details (ERROR)

Logger: custom_components.livebox.coordinator
Source: helpers/update_coordinator.py:379
integration: Orange Livebox (documentation, issues)
First occurred: 1:46:13 PM (14 occurrences)
Last logged: 1:50:18 PM
Unexpected error fetching livebox data

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 379, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/livebox/coordinator.py", line 72, in _async_update_data
devices, device_counters = await self.async_get_devices(lan_tracking, wifi_tracking)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/livebox/coordinator.py", line 114, in async_get_devices
devices = await self._make_request(
^^^^^^^^^^^^^^^^^^^^^^^^^
self.api.devices.async_get_devices, parameters
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/config/custom_components/livebox/coordinator.py", line 223, in _make_request
return await func(*args)
^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiosysbus/api/device.py", line 165, in async_get_devices
return await self._auth.post("Devices", "get", conf)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiosysbus/auth.py", line 143, in post
return await self.async_request(method="post", json=data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiosysbus/auth.py", line 124, in async_request
rjson = await response.json()
^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/aiohttp_client.py", line 82, in json
return await super().json(*args, loads=loads, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 1298, in json
return loads(stripped.decode(encoding))
~~~~~~~~~~~~~~~^^^^^^^^^^
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd7 in position 92378: invalid continuation byte

Livebox 7
Fabricant : Sagemcom
Version de firmware : G07.R02.C02_18
Version de firmware Orange : sbl-G7.R2.C2-fr

Home assistant
Core : 2024.12.5
Frontend : 20241127.8

Thank you for your help

Sincerely
Eric

[cyr-ius]

Please enable diagnostic logging and upload file

[Gacek74]

The application constantly disables internet access to Shelly devices. Disables all switches after they are enabled
home-assistant_livebox_2025-01-17T18-59-32.028Z.log