Issue when user is part of multiple groups

[tapashdatta]

I am on civicrm 5.31

I have 7 layouts setup within the editor.

It was all working fine and suddenly stopped saving any changes when I had to edit a layout, move the order etc.

The layout doesnt save anymore unless I delete all layout and re create all of them. I have experienced in even on earlier versions of Civi.

[colemanw]

Can you check in your browser console for any error messages when hitting the save button?

[tapashdatta]

@colemanw
The only error I see is "The requested URL "/sites/default/files/js/angular.js" was not found on this server"
"The requested URL "/sites/default/files/js/angular.min.js.map was not found on this server"

But It vanished next time I reloaded the page.

[tapashdatta]

@colemanw I have tracked it down to the order of the "layout".
Settings are saved normally.
But if a user group has multiple roles with different drupal roles permission, when the order of layout changed, the item vanishes/appears. I am not sure how the extension decides which role takes precedence. But as a general rule, I would expect that the layout is shown considering the combination of roles/groups the user has.

EDIT: In this case, if a user id part of "Donor" and "CDT" layout, and they have different layout setup here, but in his civi contact profile he is part of Donor & CDT civi group, he sees items in contact profile depends on the order of the "Layout"

[colemanw]

@tapashdatta your description of this issue made it sound like the admin screen was failing to save layout data.
But your latest comment makes it sound like a simple misunderstanding about how layouts take precedence.
To clarify, the layouts are prioritized top to bottom. As it says in the readme:

When a user views a contact, the first layout in the list which meets the "Show" and "To" criteria will be shown.