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LOGOUT: 500 error while logging out when the user was idle for some time #1935

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ssin1901 opened this issue Feb 20, 2025 · 0 comments
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bug Something isn't working test app Issues relating to the test environment

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@ssin1901
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ssin1901 commented Feb 20, 2025

What is the problem?
Tested in Test App in Firefox

The user left a session open for around an hour. When they returned to the session and tried to log out, they got a 500 error (see screen recording) and could not log out. Only after closing the error and refreshing the page were they able to log out.

Screen.Recording.2025-02-20.at.16.39.14.mov

!I would add that I had been logging in and logging out of different user accounts in this session

Why is this a problem?
User could not log out

Possible solution.
User should have been able to log out

@ssin1901 ssin1901 added bug Something isn't working test app Issues relating to the test environment labels Feb 20, 2025
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