Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Files Will No Longer Update #404

Open
patricksey opened this issue May 5, 2023 · 1 comment
Open

Files Will No Longer Update #404

patricksey opened this issue May 5, 2023 · 1 comment

Comments

@patricksey
Copy link

Description

The dataloader used to be able to match to an existing file based on ID or externalID and update the details so long as the filePath was provided. We're seeing "Error 10 Internal Error" now whenever an existing file is run through the dataloader.

This has been occurring for all our clients over the last 1-2 weeks.

Steps to Reproduce

  1. Load a file into a test environment
  2. Run the same csv a second time
  3. See "Error 10 Internal Error"
Expected behavior:

Expect to see the file update

Actual behavior:

dataloader returns an error

Reproduces how often:

100% of files we attempt to update

Additional Information

  1. The dataloader.properties file (minus login info)
    dataloaderproperties (2).txt

  2. The CSV input file (smallest possible file that reproduces the issue
    jobOrderFile-20230505-test.csv
    )

  3. The results file(s)
    jobOrderFile-20230505-test_loadAttachments_2023-05-05_09.43.04_failure.csv

  4. The log file
    dataloader_2023-05-05_09.43.04.log

@michellenthq
Copy link

Hi, would you mind following up on this issue? This is still persisting with the newest version of the dataloader.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants