SSH connectivity with username & password returns empty response

[jsatishkumar]

Receiving empty response when I try to collect metrics using ssh with username and password. Any idea ?

[tomsun28]

maybe wrong params like ip username password or shell script run failed. you can debug to find why.

[jsatishkumar]

I have tested using terminal and it works. But when I use hertz, I get empty response. I have hard coded the command in ExecChannel instead of passing script, this is also returning an empty response.