2.14.1

Description of changes:

• Adding initCCP param to set custom ringtone for chat.
• Adding initCCP param to disable task ringtone.
  Example:

connect.core.initCCP(containerDiv, {
    ...,
    task: {
            disableRingtone: false, // optional, defaults to false
            ringtoneUrl: "[your-ringtone-filepath].mp3", // optional, defaults to CCP's default ringtone if a falsy value is set
     }
}

• Removing local storage check for login popups that was preventing popups from opening if the browser blocked the initial popup for permissions or if the customer closed the popup. Addresses Issues:
  • #858
  • #852
  • #490

2.14.0

Introduce contact termination cleanup logic for embedded CustomViews widgets.

2.13.3

• fix connect.core.getFrameMediaDevices API for iframed customer apps

2.13.2

• Minor internal changes

2.13.1

• Added permissions for Clipboard APIs when using embedded apps
• Added getAgentARN() API
• Minor documentation + linting updates

2.13.0

Adding support for the Chat Enhanced Monitoring & Barge-In feature:

• contact.getActiveConnections()
• contact.hasTwoActiveParticipants()
• contact.silentMonitor()
• contact.bargeIn()
• chatConnection.isSilentMonitor()
• chatConnection.isBarge()
• chatConnection.isSilentMonitorEnabled()
• chatConnection.isBargeEnabled()
• chatConnection.getMonitorCapabilities()
• chatConnection.getMonitorStatus()

2.6.9

What's Changed

• Reset RSA access state on connect.core.terminate(), fixing event subscription

Full Changelog: v2.6.8...v2.6.9

2.4.13

What's Changed

• Reset RSA access state on connect.core.terminate(), fixing event subscription

Full Changelog: v2.4.12...v2.4.13

1.8.3

What's Changed

• Reset RSA access state on connect.core.terminate(), fixing event subscription

Full Changelog: v1.8.2...v1.8.3

1.7.9

What's Changed

• Reset RSA access state on connect.core.terminate(), fixing event subscription

Full Changelog: v1.7.8...v1.7.9