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UI Load Error #20088

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joe2w1 opened this issue Dec 30, 2024 · 1 comment
Open

UI Load Error #20088

joe2w1 opened this issue Dec 30, 2024 · 1 comment
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Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@joe2w1
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joe2w1 commented Dec 30, 2024

Cura Version

4.12.1

Operating System

Windows 11

Printer

Ender 3 S1 Plus

Reproduction steps

Opened Cura

Actual results

Cura UI will not fully load

Expected results

Cura UI loads

Add your .zip and screenshots here ⬇️

cura.log
Screenshot 2024-12-30 154638
@joe2w1 joe2w1 added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 30, 2024
@GregValiant GregValiant added the Status: Needs Info Needs more information before action can be taken. label Dec 31, 2024
@GregValiant
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Thanks for the report.
There are a lot of these errors in the log file:
"2024-12-30 15:48:33,961 - CRITICAL - [MainThread] cura.CrashHandler.init [69]: RuntimeError: Try to create singleton 'OpenGL' more than once"
That sounds like a compatibility problem with your local video system or the OpenGL drivers for the video system.
Do you have more than one video sub-system on the computer? If so, can you switch from one to the other?

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Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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@GregValiant @joe2w1