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Photo backup: Disabling Screenshots upload disable WhatsApp saved images upload #1366

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noahboegli opened this issue Dec 30, 2024 · 1 comment
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@noahboegli
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noahboegli commented Dec 30, 2024

Description
When disabling "Screenshot" saving for the photos backup, WhatsApp saved images are no longer uploaded.

Steps to reproduce
Steps to reproduce the behavior:

  1. Disable screenshot upload
  2. Save a picture from WhatsApp
  3. Notice that it is not synced

Expected behavior
Disabling the screenshot sync should only disable pictures included in the "Screenshot" album to not be synced.

Smartphone (please complete the following information):

  • Device: iPhone 11 Pro
  • iOS version: 18.2
  • App version: 5.0.2
@noahboegli noahboegli added the bug Something isn't working label Dec 30, 2024
@PhilippeWeidmann
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PhilippeWeidmann commented Jan 3, 2025

This is weird because we ask iOS to not provide screenshots when the setting is enabled. So this means that WhatsApp (or iOS) saves the pictures as screenshots. We will need to further investigate the issue to see if you can do something about it.

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