Can someone please help me?

[KingMe9956]

The one matured yesterday and I couldn't figure out how to capture the rewards. I feel so defeated. Since I bought it 2 years ago I asked on X, on YouTube, here on github and a couple other sites too but never got an answer. Can someone please help me? And not say you could but instead steal my only bit of value that is probably worthless since I couldn't ever understand if it was working. I do understand it matured yesterday and there is a penalty for not completing it on time. Plus the other one is maturing next week. I apologize if this isn't the place to be asking for help. Thank you. My email is [email protected]