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Unable to Create Room #302

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Parker-A-Webb opened this issue Jan 14, 2025 · 0 comments
Open

Unable to Create Room #302

Parker-A-Webb opened this issue Jan 14, 2025 · 0 comments
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status:triage

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@Parker-A-Webb
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Please provide us with the following information:

This issue is for a: (mark with an x)

- [x] bug report -> please search issues before submitting
- [ ] feature request
- [ ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)

Minimal steps to reproduce

Following this quick start https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/rooms/get-started-rooms?tabs=windows&pivots=programming-language-javascript and using this sample https://github.com/Azure-Samples/communication-services-javascript-quickstarts/tree/main/rooms-quickstart the api call to create the room fails with the CORS error PreflightMissingAllowOriginHeader. When trying to make the same call using Postman I get a 404 response. I am able to create the users and tokens using the same Azure Communications Services resource connection string.

Any log messages given by the failure

using npm package:
Cross-Origin Resource Sharing error: PreflightMissingAllowOriginHeader

using Postman to hit the Rest API:

<!DOCTYPE html>
<!-- saved from url=(0058)https://df.onecloud.azure-test.net/Error/UE_404?shown=true -->
<html lang="en" dir="ltr">
<head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
    <title>Page not found</title>

    <meta http-equiv="X-UA-Compatible" content="IE=edge" />
    <meta name="msapplication-config" content="none" />
    <link rel="icon"
          type="image/x-icon"
          href="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/favicon.ico" />
    <link rel="shortcut icon"
          type="image/x-icon"
          href="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/favicon.ico" />
    <meta name="robots" content="noindex, nofollow" />

    <link rel="stylesheet"
          property="stylesheet"
          type="text/css"
          href="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/UxFxErrorCss_8097D4DBB3B4874308CB3816C1762BED98637360.css" />

    <link rel="stylesheet"
          property="stylesheet"
          type="text/css"
          href="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/UxFxStableCssWesternEuropean_6724ABFCA058F28804A76FD40AD14C9D7A6031D9.css" />

    <style type="text/css"></style>
</head>

<body class="error-page-wrapper">
    <div class="error-page">
        <div class="error-page-content">
            <h1>Fairfax - Page not found</h1>

            <div style="padding-top: 35px">
                Oops! We weren't able to find your Azure Front Door Service
                configuration. If it's a new configuration that you recently created,
                it might not be ready yet. You should check again in a few minutes. If
                the problem persists, please contact Azure support.
            </div>
            <ul>
                <li>
                    <a class="error-page-content-tryagain"
                       href="https://portal.azure.com/#create/Microsoft.AFDX">
                        <span>Try again</span><img src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/chevron.svg"
                                                   alt="" />
                    </a>
                </li>

                <li>
                    <a class="error-page-content-support"
                       href="https://azure.microsoft.com/en-us/support/options/">
                        <span>Contact support</span><img src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/chevron.svg"
                                                         alt="" />
                    </a>
                </li>

                <li>
                    <a class="error-page-content-support"
                       href="https://azure.microsoft.com/en-us/documentation/services/frontdoor/">
                        <span>Documentation</span><img src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/chevron.svg"
                                                       alt="" />
                    </a>
                </li>
            </ul>
        </div>
        <img class="error-page-cloud1"
             src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/cloud_drop.svg" />
        <img class="error-page-cloud2"
             src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/cloud_drop.svg" />
        <img class="error-page-cloud3"
             src="https://azurefrontdoorpages.azureedge.net/pages/PageNotFound_files/cloud_drop.svg" />
    </div>
    <div class="error-body">
        <div></div>
    </div>
</body>
</html>

Expected/desired behavior

A new room is created

OS and Version?

Windows 7, 8 or 10. Linux (which distribution). macOS (Yosemite? El Capitan? Sierra?)

Versions

Mention any other details that might be useful

Using the C# Nuget package I get the same result as Postman

Thanks! We'll be in touch soon.
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